Privacy Statement

This Privacy Statement explains how we handle the personal information that you provide to us on Web sites controlled by Mindset by Design (including its subsidiaries and affiliates) which link to this Privacy Statement (referred to as “Mindset by Design Web sites”). Unless otherwise specifically noted this Privacy Statement does not apply to personal information collected from you offline, to Mindset by Design Web sites that do not link to this Privacy Statement, to residents of countries other than Canada, or to third-party web sites to which Mindset by Design Web sites may link. Your use of Mindset by Design Web sites which link to this Privacy Statement is subject to this Privacy Statement and the Terms of Use.

Please read carefully the following terms of use before using this web site.


Information Collected

There are two general methods that Mindset by Design uses to collect personal information online:

Information We Get

Personal information: You can visit our web sites without providing any personal information. We may collect your personally identifiable information (such as name, address, telephone number, e-mail address or other identifying information) only when you choose to submit it to us. We may also collect health information about you that you provide by responding to our questions or surveys.

Aggregate information: In some cases we also remove personal identifiers from data you provide to us and maintain it in aggregate form. We may combine this data with other information to produce anonymous, aggregated statistical information (e.g. number of visitors, where do they come from, which web pages have they be accessing to, originating domain name of the Internet Service Provider), helpful to us in improving our products and services.

Automatically Collected Information

We automatically receive certain types of information whenever you interact with us on our sites and in some e-mails we may send each other. Automatic technologies we use may include, for example, Web server logs/IP addresses, cookies and Web beacons.

  • Web Server Logs/IP Addresses. An IP address is a number assigned to your computer whenever you access the Internet. All computer identification on the Internet is conducted with IP addresses, which allow computers and servers to recognize and communicate with each other. Mindset by Design collects IP addresses to conduct system<strong> ad-ministration and report aggregate information to affiliates, business partners and/or vendors to conduct site analysis and Web site performance review.
  • Cookies. A cookie is a piece of information that is placed automatically on your computer’s hard drive when you access certain Web sites. The cookie uniquely identifies your browser to the server. Cookies allow us to store information on the server to help make the Web experience better for you and to conduct site analysis and Web site performance review. Most Web browsers are set up to accept cookies, although you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however, that some portions of our sites may not work properly if you refuse cookies.
  • Web Beacons. On certain Web pages or e-mails, Mindset by Design may utilize a common Internet technology called a “Web beacon” (also known as an “action tag” or “clear GIF technology.”) Web beacons help analyze the effectiveness of Web sites by measuring, for example, the number of visitors to a site or how many visitors clicked on key elements of a site.Web beacons, cookies and other tracking technologies do not automatically obtain personally identifiable information about you. Only if you voluntarily submit personally identifiable information, such as by registering or sending e-mails, can these automatic tracking technologies be used to provide further information about your use of the Web sites and/or interactive e-mails to improve their usefulness to you.


Your Choices

You have several choices regarding your use of our Web sites.

You could decide not to submit any personally identifiable information at all by not entering it into any forms or data fields on our sites and not using any available personalized services.

If you choose to submit personal data, you have the right to see and correct your data at any time by accessing the application. Mindset by Design may ask for your permission for certain uses of your information and you can agree to or decline those uses. If you opt-in for particular services or communications, such as an e-newsletter, you will be able to unsubscribe at any time by following the instructions included in each communication. If you decide to unsubscribe from a service or communication, we will work to remove your information promptly, although we may require additional information before we can process your request.

As described above, if you wish to prevent cookies from tracking you anonymously as you navigate our sites, you can reset your browser to refuse all cookies or to indicate when a cookie is being sent.



Mindset by Design uses technology and security precautions, rules and other procedures to protect your personal data from unauthorized access, improper use, disclosure, loss or destruction.

It is, however, your personal responsibility to ensure that the computer you are using is adequately secured and protected against malicious software, such as trojans, computer viruses and worm programs. You are aware of the fact that without adequate security measures (e.g. secure web browser configuration, up-to-date antivirus software, personal firewall software, no usage of software from dubious sources) there is a risk that the data and passwords you use to protect access to your data, could be disclosed to unauthorized third parties.


Use of Data

Mindset by Design, including the subsidiaries, divisions and groups worldwide and/or the companies we hire to perform services on our behalf will use any personally identifiable information you choose to give us to comply with your requests. We will retain control of and responsibility for the use of this information. Some of this data may be stored or processed at computers located in other jurisdictions, such as the United States, whose data protection laws may differ from the jurisdiction in which you live. In such cases, we will ensure that appropriate protections are in place to require the data processor in that country to maintain protections on the data that are equivalent to those that apply in the country in which you live.

The information, which is also used for different HR purposes (Performance Management, Succession decisions or Development actions), will be helpful for us to better understand your needs and how we can improve our <strong>products and services. It helps us also to personalize certain communications with you about services and promotions that you might find interesting. For example, we may analyze the gender or age of visitors to sites about a particular medication or disease state, and we may use that analysis of aggregate data internally or share it with others.


Links to Other Sites

Our sites contain links to a number of Web sites that may offer useful information to our visitors. This Privacy Policy does not apply to those sites and we recommend communicating to them directly for information on their privacy policies.


Privacy Statement for Children

Our Web site is directed at an adult audience. We do not collect any personally identifiable information from anyone we know to be under the age of 13 without the prior, verifiable consent of his or her legal representative. Such legal representative has the right, upon request, to view the information provided by the child and/or to require that it be deleted.


Additional Information on Web Sites

If the Web site has particular provisions relating to privacy that differ from those stated here, those provisions will be disclosed to you on the page on which personally identifiable information is collected.


Note to Users of Business or Professional Web Sites

If you have a business or professional relationship with Mindset by Design, we may use information you submit on our sites, including sites intended specifically for business and professional users, to fulfill your requests and develop our business relationship with you and the entities you represent. We may also share such information with third parties acting on our behalf.


Updates to Privacy Statement

Mindset by Design reserves the right to amend this Privacy Statement without prior notice to reflect technological advancements, legal and regulatory changes and good business practices. If Mindset by Design changes its privacy practices, a new Privacy Statement will reflect those changes and the effective date of the revised Privacy Statement will be set forth in this paragraph. Please note that you are responsible for periodically reviewing the most current version of this Privacy Statement. Your continued use of this Web site or submission of information will be deemed your conclusive acceptance of the updated Privacy Statement. This Privacy Statement was last updated on July 28, 2020 and is effective as of that date.


How to Contact Mindset by Design

If you have questions about the use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from any Mindset by Design products, service, or a particular Mindset by Design program, please contact us by clicking on the “Contact Us” link on the Web site you are visiting. You may also send a letter to the following address:

Mindset by Design
6A-170 The Donway West
Suite 714
Toronto, Ontario

In all communications to Mindset by Design, please include the e-mail address used for registration (if applicable), the Web site address on which you provided any personal information about which you have questions or concerns (e.g., etc.), and a detailed explanation of your request. If you would like to delete or amend your personal information and are contacting us by e-mail, please put “Deletion Request” or “Amendment Request”, as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner.